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I’m good at planning presents for friends and family ahead of time. Getting together tape, wrapping paper and ribbons, not so much. That invariably means I’ll grab some generic shrink-wrapped gift paper from the supermarket at the very last minute and rush home to package up a present just before leaving for the party or, worse still,… Continue reading This is why you should never open up packages with a knife or any sharp object

Ever since we had moved interstate, Nan had only visited us a few times over the years. She was old, and the flight was long, so she preferred to post letters and packages to us for birthdays and Christmas. We usually expected packages in the mail about a week before the actual day. But I remember one… Continue reading Make sure you send any packages with ample time to reach its destination towards the end of the year

Millions of packages are shipped nationally and internationally every day with a wide variety of mail couriers whipping across the globe by road, sea and air to get them to their intended destinations. First up, packages of a suspicious nature – whether they constitute a real, potential threat or a hoax – are generally pretty rare. The… Continue reading Got a suspicious package with no address? Follow these steps to ensure the safety of yourself and others.

There’s nothing worse than looking forward to a parcel being delivered, and seeing that it’s definitely ended up in a bit of a mess during transit. It’s looking worse-for-wear, and suddenly, the China tea set you ordered is not exactly the beauty you thought it would be. Not to mention, as a customer who has… Continue reading Item damaged upon delivery? Follow these steps to ensure you end up getting what you paid for

Customers love nothing more than opening their online purchases when they arrive. However, this excitement can quickly turn to disappointment if their package has been damaged, delayed or lost during transit. It is essential to recognise that it won’t be your third-party supplier taking the heat for these delivery issues. It’ll be your business, as… Continue reading Your packaging company or courier can be damaging your business!

With so many companies offering cheap and free shipping options to their customers, it can be tempting to cut corners to provide a similar service. After all, with so many companies shipping globally, it can be tempting to try to match what your competitors may be offering. But, unless you can genuinely afford to provide your customers… Continue reading Why it’s worth it to spend a little more money to make sure your goods are shipped safely and securely to your customers